Frequently Asked Questions
View a list of our frequently asked questions.Travel Break FAQ’s
At Travel Break Online, we believe that planning your dream holiday should be an exciting and stress-free experience. To help make the process even smoother, we’ve compiled a list of frequently asked questions to provide you with all the information you need. Whether you’re curious about our holiday packages, wondering about payment options, or need guidance on travel insurance, we’re here to assist. Browse through the FAQs below, and feel free to reach out to our team if you have any additional questions.
What policies are in place to assist me?
Suppliers, such as airlines and hotels, have specific policies to accommodate travellers in case of disruptions. These policies can vary between suppliers and may include options such as changing your dates without change fees or reducing cancellation fees. Our dedicated Travel Experts will guide you through the options available based on the supplier’s policies. If you’ve booked directly with a supplier, their website will provide relevant information. It’s important to note that if you wish to make changes when your travel hasn’t been affected, standard fees or penalties may apply.
Are there any hidden costs or additional charges when booking with Travel Break?
No, we are transparent about all costs upfront. Any additional charges, such as taxes or resort fees, will be clearly communicated to you before you finalise your booking, ensuring there are no surprises later on.
What is your cancellation and refund policy?
The cancellation and refund policy depends on the terms set by the suppliers (such as airlines or hotels) for your booking. Our team will assist you in understanding the options available and any fees involved, ensuring a smooth process should you need to cancel or amend your plans.
What happens if I want a refund?
Whether a refund is possible depends on the supplier’s policies, such as those of the airline or hotel. Our team will provide detailed information based on your booking and guide you through the process. If refunds are permitted, we will assist you in securing it.
Will my travel insurance cover me for any cancellations?
Whether your travel insurance covers cancellations depends on your specific policy and the provider. We recommend reviewing your policy documents to see what is covered or contacting your insurance provider for clarification. Our team can assist with any further questions you may have regarding travel insurance.
Is travel insurance included in the package, or do I need to purchase it separately?
Travel insurance is not typically included in our packages. However, we highly recommend purchasing travel insurance to cover unforeseen circumstances. Our team can recommend reliable travel insurance providers if needed.
How do I get in touch with your team if I need help during my holiday?
We offer 24/7 support to all our clients. Should you encounter any issues or need assistance during your holiday, our dedicated support team will be just a phone call or email away.
What makes Travel Break Online a trusted choice for Mauritius holidays?
At Travel Break Online, we specialise in tailor-made Mauritius holiday packages, offering first-hand expertise and a personalised approach to ensure your holiday meets your every expectation. Our partnerships with Beachcomber Resorts, known for their exceptional service, guarantee that you’ll have a memorable experience.
Do you specialise only in Mauritius holidays, or do you offer other destinations as well?
While we focus mainly on Mauritius holidays, particularly Beachcomber Holiday packages, we also offer holidays to other select destinations. Our expertise in Mauritius ensures that we can offer the very best advice and packages, but we’re always open to exploring new options for you.
What are Mauritius Beachcomber Holiday packages?
Our Beachcomber Holiday packages are luxury holiday experiences at Beachcomber Resorts in Mauritius. These packages are all-inclusive, offering accommodation, dining, and access to exclusive resort facilities, ensuring a hassle-free and luxurious holiday.
Why should I choose a Beachcomber resort for my holiday in Mauritius?
Beachcomber Resorts are renowned for their world-class service, stunning locations, and exceptional facilities. Choosing a Beachcomber resort ensures you’ll enjoy high-quality accommodation, exquisite dining, and a wide range of activities, whether you’re seeking relaxation or adventure.
How do I know which Beachcomber resort is the best for my needs?
Each Beachcomber resort offers something unique, whether you’re looking for family-friendly, adults-only, or luxury experiences. Our Travel Experts can help match you with the best resort based on your preferences and budget.
Can Travel Break customise holiday packages based on my preferences?
Absolutely! We pride ourselves on offering personalised holiday experiences. Whether you have specific activities in mind, particular resorts you’d like to visit, or unique travel
Do you offer 'Adults Only' holiday packages in Mauritius?
Yes, we offer exclusive ‘Adults Only’ packages for those seeking a tranquil and romantic getaway. Our team can recommend the best Beachcomber resorts that cater specifically to adults, ensuring a serene holiday experience.
What is included in a typical Beachcomber Holiday package?
A typical Beachcomber Holiday package includes accommodation, all meals, selected beverages, and access to resort facilities such as pools, fitness centres, and water sports. Some packages may also include airport transfers and special experiences, depending on the resort.
Are there special deals or promotions available for Mauritius holidays?
Yes, we frequently offer special deals, early booking discounts, and exclusive promotions on our holiday packages. Our team will always ensure you get the best value for your holiday, so be sure to ask about any current offers.
View our current special deals on holiday packages.
How far in advance should I book my Mauritius holiday?
To secure the best availability and prices, we recommend booking your Mauritius holiday at least 6-12 months in advance. This is particularly important during peak seasons, as availability at popular resorts can become limited.
Does Travel Break handle all the travel arrangements, including flights and accommodation?
Yes, Travel Break manages all aspects of your holiday, from flights and accommodation to transfers and excursions. We offer a seamless booking process, ensuring all travel arrangements are handled in one place.
Can I book a family-friendly holiday package to Mauritius through Travel Break?
Yes, we offer family-friendly holiday packages that cater to families of all sizes. Many of the Beachcomber resorts offer kid-friendly amenities, children’s clubs, and activities to keep the whole family entertained.